We bought a 2016 Ford Explorer XLT in April from what used to be Dick Smith Ford. Our salesperson Jay Gipson was amazing and super helpful. However, the experience afterwards was not so great. We had several problems with the Explorer and needless to say, a couple months later, we were not happy with the outcome. My husband contacted Jay and told him everything that was going on and the new GM, Blake, told us to bring it back in. Needless to say, the new teams at Greenway Ford, took really great care of us. The new management is fantastic, the new finance team is fantastic AND of course our salesman Jay Gipson is fabulous! I would definitely recommend working with him. He will go above and beyond for you!

The greeting was prompt, the workers were nice and courteous, my overall visit was pleasant.

Our recent purchase of a used car from Dick Smith Ford was a positive experience. We bought a beautiful car with low mileage at a competitive price. Jim Leathers was friendly and helpful from start to finish. He even encouraged us to call or text in the days/weeks ahead if we have questions about our car. I would recommend Dick Smith Ford if you’re looking to buy a car.

Friendly, helpful, understanding and willing to help you explain the problem. Recognizes you as a returning customer. I have two Ford vehicles and there both older and l won't good quality mechanics to work on them.

Jim was great to deal with and made my experience quick, thorough and easy. Very satisfying buying experience! I would recommend Dick Smith Ford to others.

Jim was very knowledgeable and helpful. Very good buying experience. I will be back to see them next time I purchase a vehicle.

Jim was an amazing salesman from start to finish. He handled every step very professionally and with urgency as if I was his only customer. I appreciate Jim for taking time to show me every detail about my Ford Bronco. Devon was always very accommodating and professional.

Easy to work with for online/phone deal. Everything as expected when I arrived to purchase car and everyone was very nice, especially Wayne. Still took too long to sign papers and financing. I don’t think my wife will buy another car at a dealership. Wants to try Carvana to see if quicker.

Today I met Lainey Brown at the service center. She came to my rescue after I spoke to 3 other Ford dealership Male sales and service workers. One was at Dick Smith. The other two were at a different nearby Ford dealership. No one could help me get my iphone to reconnect to maps on my screen. I knew it shouldn't be hard. I heard one service man say he doesn't know how to do it (I'm not kidding), one salesperson said I needed a new plug and finally admitted he didn't know how to do it. The last person said I needed to make an appointment for a diagnostics to solve the problem. Lainey overheard and offered to help. She happily plopped down in the passenger seat and fixed whatever the issue was in less than 60 seconds. I give Dick Smith Ford 5 Stars for hiring and employing a helpful and knowledgeable Lainey Brown. She fixed everything and did what three men couldn't. Thank you for not kicking my problem down the road. You made my day!

Everybody was very courteous and helpful and stressed that they wanted my experience to be a good one. Not the typical high-pressure salesmen. I felt very comfortable with all of them.

My buying process was great. Geraldo was attention to detail oriented and a super nice guy. Elias went through everything with me, and made me very comfortable with the buying process.

Great customer experience. I don’t like shopping for cars but they made it easy. Super friendly staff from start to finish. Woul come back again

Fantastic Experience! Needed a trade in to upgrade to a bigger truck. We were worried about our first big newer purchase but working with Wayne he made us feel at home and at ease. Would for sure recommend Wayne at Dick Smith!

Better Than I Expected!! Wayne and Elias treated me like family and got me where I wanted to be on trading my SUV for a Truck. I couldn't be happier! So Glad to be back in an F-150.

Very courteous and friendly, did everything to get me financed, I am very pleased , Michael very good salesman

They where very knowledgeable about my vehicle and very courteous and professional staff and crew. I would recommend any one who has a vehicle or especially a Ford vehicle to go into a Dock Smith or Ford location to properly service and professionally maintain there vehicle. Thank You to every crew and staff member at Dick Smith Ford.We Ride On!!!

My experience today was good service was good as well..my brakes are working very good

Wayne was excellent and very knowledgeable about the vehicle I purchased. Easy to talk to and was never pushy at all.

I had a chance to sit with Jim , Michael and Wayne at different times and each and every one of them went out of their way to do what they could to get me into the vehicle I really wanted and I appreciate each and every one of them because I am driving the vehicle I really wanted . And if I ever decide to trade it in I'll be back at Dick Smith's Ford because they are great salesman . Thanks Guys .

Everyone was helpful and friendly. My wife and I worked with Micheal and he was able get what we wanted at a great price. No pressure and laid-back atmosphere. We did not finance. No pressure to extras even though they were offered.

Everything went very well and smooth with Devon and Jim, a pleasure deal with they were very customer friendly and professional

The help I got was unbelievable considering the challenge I had þo put that Dealership thru. I appreciate all the help that I got from Irma

Friendly people that will go out of their way to help you get that car you are after.

Very good experience! Devin had my attention by responding to my internet inquiry. We visited another Ford dealership first that morning due to location. He kindly asked on text to give him an opportunity to work with him. We went straight way over and found the car I loved with ALL the options at a price we could afford. Jim Leathers actually worked with us that day. He was personable, knowledgeable, allowing us time to try different trim packages. We know this car will be ours for at least 10 years! Thank you Jim for making this experience a pleasant one!

Devon made my Wife’s and I buying experience very smooth! Kudos to him and Dick Smith Ford for going the extra mile for customer service and an overall great buying experience! They have a customer for life!